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Thursday, 16 January 2014

How to Respond to a Social Media Crisis

Does your brand have a crisis response plan in place? Do you know what tactics to use to defend your reputation online? In this article, you’ll discover three examples of reputation crisis response and seven steps for defending your own reputation online. Why Reputation Matters A global survey by Deloitte ranks reputation as executives’ top strategic [...]

Read more here - http://ift.tt/19wlqwD

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